At the start of August, I was overjoyed to get an email saying Matthew Good was coming to NY (Finally! I've been waiting so long, and he is one of my most-wanted-to-see artists!). I immediately got tickets, unfortunately didn't bother to doublecheck his website.
After eventually noticing it wasn't listed on the tour page, I emailed Jenn Pressey to see what was up... all she had to say was that it was "printed in error". Called the venue, they insisted he would be coming. A couple days later, after several more unanswered questions to Jenn, I noticed the Venue changed his name to "TBA".
Here is the fishy part: Ticketweb STILL lists his name on the ticket sale page, a week and a half after the venue has removed his name. When I called them to tell them to stop selling people a fraudulent lineup, they told me the promoter is the only person who can remove his name from the ticket sale. That's funny--the promoter is the very same person who refused to honor my request for refund through ticketweb. Seriously, seriously shady. Not only was I already butthurt from losing the most exciting show I'd gotten tickets to in years, now I was ripped off, and helpless to combat what appears to be a continuous ripoff of people who just want to see MG live.
This is disgusting... I'm not sure if Ticketweb is lying and keeping his name to sell more tickets, or if his promoters truly are making money off of a misprinted lie. I heard from the online store manager that the feldman-agency was looking into a refund for me, but still not a word from anyone. It's sad that fraud is just business as usual these days.
I still love you Matthew! That said, something terribly wrong is going on regarding your opening for Our Lady Peace in upstate New York.
I hope all is well, very sorry to hear about the family emergencies. Godspeed and much love, and hopefully some day before I die I get to see you perform your great work.
